Frequently Asked Questions

Why should I use sms2sale.com SMS Platfortm?

We are the most cost efficient American SMS text messaging company and offer deals our competitors cannot beat.

We are a wholly American owned Texas base company. We offer superior service levels and over 90% of our business is generated from loyal recurrent customers.

We are the developers and owners of our own technology and we can create SMS solutions to suit your company’s specific needs.

We offer a highly secure and reliable website that is easy and convenient to use so you can manage your SMS campaigns quickly and efficiently.

We provide a local customer support number and our staff are available to assist with all your enquiries during business hours.

Do I have to enter a contract or pay licensing fees to use sms2sale.com SMS Software?

No, unlike many of our competitors we do not require you to enter a contract, pay licensing, set up or software fees. There are no hidden charges. You only pay for the SMS credits that you use.

How do I pay?

It's easy. All you have to do is pre-purchase SMS credits with your Credit Card or via our secure Pay Pal system and you can start using sms2sale.com immediately. Alternative payment options may also available and include direct bank deposits or bank cheque but these methods do not give instant connectivity to our services. Please contact one of our customer service representatives to discuss alternative payment options.

Is your site secure?

sms2sale.com website is protected by 128 bit SSL technology to ensure that all information sent to and from our servers is encrypted and cannot be viewed by third parties. This is the same security that is used by online stores and banking websites around the world, so you can be sure the information you send to us is secure.

Do you offer a money back guarantee?

Yes, your first purchase with sms2sale.com is covered by our satisfaction guarantee. This means that if you are not happy with our service, for any reason at all, simply cancel the account and receive your money back for any unused credits and up to 500 credits that have been used.

What sort or reporting to you provide to your customers after an SMS campaign has been sent to its target audience?

sms2sale.com provides real time delivery reporting on all messages. This allows you to receive full reports on the exact time all messages were received by the mobile handset. In addition we provide comprehensive user history downloads so that our customers can see what numbers they have messaged and with what message etc.

Can you provide replies back to the sender?

Yes, sms2sale.com can provide replies to your messages in a number of different ways including replies to your personal mobile phone or replies forwarded to you immediately via email.

Is there a limit on how many messages I can send at once?

No, our systems are able to send your SMS message to any number of mobiles at once. We often do campaigns to many thousands of mobile numbers. Our systems will send large groups of messages at approximately 100 messages per second.